Monroe says this new tester is “turning workshop tools into revenue generators”

Monroe has spent more than a century perfecting the engineering of its ride performance products.
All workshops or installers know that shock absorbers are critical to vehicle safety, similar to tyres and brakes.
However, unlike these components, shocks don’t have visible wear indicators, making it difficult to assess their condition without specialised tools.
This often leads to shocks being overlooked until failure occurs, potentially compromising both safety and performance.
Research shows that the average shock replacement rate across the industry is about one in 12 vehicles serviced, yet many workshops report rates as low as one in 36 or even 48.
This gap represents not only a missed revenue opportunity, but also a safety concern for customers.
Shocks rely on oil for damping, and as with any engine oil, it degrades over time. By 80,000km, most shocks have gone through 600–800 million cycles, and replacement is strongly recommended.
However, different terrains and usage patterns can accelerate wear, meaning each vehicle requires an individualised assessment.
Monroe says it offers an innovative solution: the Monroe Shock Absorber Tester.
This portable, hand-held device provides a quick, effective, and affordable way to test shocks, right in your workshop.
Monroe states that in just five–seven minutes, you can test all four corners of a vehicle without the need for costly equipment.
Using both the “rebound method” and “damping ratio,” it says the tester provides an accurate, on-the-spot reading of shock performance and prints a report which can support your replacement recommendations to customers.
It is compact and cordless, easy to operate, and comes with a Bluetooth thermal printer, poly or rubber bumps, and an easy-to-read display screen.
Compatible with passenger and light commercial vehicles, Monroe says this tester is a powerful tool for building customer trust and generating revenue.
Just as battery testing has become a standard part of service checks, shock testing can add a new layer of credibility to your offerings, allowing customers to see for themselves the importance of shock replacement.
In many cases, Monroe says just two sets of shock replacements can cover the cost of the tester, making it not only a valuable diagnostic tool but also a solid investment in your workshop’s bottom line.
Available at local Repco stores, Monroe says its Shock Absorber Tester is a must-have for any workshop focused on safety and customer service.

For more information, call Monroe’s Customer Service Team at 1800 088 205 or visit www.monroe.com.au/shocktester