AASRA: THEN AND NOW
The Australian Automotive Service and Repair Authority provides an update

As the Australian Automotive Service and Repair Authority (AASRA) moves into the final quarter of its third year, AAA Magazine caught up with Executive Officer Joe McFadries to reflect on where AASRA has come from, where it is, and where it is going.
In 2022 AASRA was appointed as Scheme Adviser to the Motor Vehicle Service and Repair Information Sharing scheme and very quickly established its operational foundations, including licensing software from The National Automotive Service Task Force in the USA.
Further investment in software modifications customised the platform to meet legislative requirements and an income stream was established to fund AASRA’s ongoing growth and development.
On reflection, Joe says those early days were a real challenge for manufacturers, independent repairers, and AASRA itself, as all parties came to grips with the new legislation.
“Today, as a not-for-profit business, AASRA has found its mark, delivering value for both its members and the vehicle manufacturers who have chosen to partner with AASRA as participating brands,” Joe said.
AASRA’s key functions include assessing the credentials of all independent repairers seeking service and repair information, as well as ensuring that safety and security information is only released to repairers who are suitably qualified.
In addition, AASRA provides guidance to manufacturers to maintain compliance with the legislation and will facilitate solutions in the event of a dispute.
“AASRA’s 36 participating brands represent 87 percent of the Australian carparc, including nine of the top 10 manufacturers in the country,” Joe said.
“For a modest annual subscription and a one-time registration process, it is no wonder so many independent repairers rely on AASRA for complete, up-to-date genuine service and repair information.”
Looking ahead to the new financial year, Joe says AASRA will continue to develop relationships with its participating brand partners to further streamline the independent repairers’ access to service and repair information.
“Also, with the influx of new brands in the coming years, AASRA is perfectly positioned to help them meet their legislative requirements, which in turn will further increase the availability of service and repair information for the independent members. It really is a symbiotic relationship,” Joe said.
Finally, AASRA has ramped up its activity and presence across the industry.
“Both members and participating brands partners can expect to hear from us through our monthly e-newsletters and quarterly updates, as well as see our rebranded marketing collateral in digital and print media,” Joe said.
“Also, look out for AASRA at various state-based trade nights and major national events.”
For more information about AASRA, visit www.aasra.com.au