AutoOptix says it meets a crucial industry need: clear and transparent communication

By empowering technicians to capture brief videos of a customer’s vehicle during service, AutoOptix says it delivers an unparalleled level of transparency.
It says this visual insight allows customers to witness vehicle issues firsthand, fostering trust and comprehension in the repair process.
Such visual evidence proves invaluable in showcasing necessary repairs, validating costs, and ultimately enhancing customer satisfaction and loyalty.
Post-video capture, AutoOptix says you can seamlessly integrate a quote from the portal using the built-in itemised quote system or attach a PDF from your point-of-sale system.
The video is then dispatched to the customer via your branded text message. Subsequently, customers can review, select, and approve quoted items and sign off on them.
The approved quote, complete with the signature, is securely stored on the portal alongside the video for future reference.
AutoOptix says its service extends protection to both service centres and customers.
The video documentation acts as indisputable evidence of a vehicle’s condition prior to service, guarding against disputes over pre-existing damage or unfounded accusations.
Moreover, the app fosters staff accountability by creating a visual record of the work performed, ensuring staff are following your standard operating procedures.
AutoOptix says you can experience ease of access with AutoOptix’s self-sign-up process and comprehensive training videos, all conveniently available through its online portal.
Interested users can explore the platform risk-free with a complimentary 30-day trial period. Following the trial, subscription plans start at $299 per month.
AAAA members can also leverage the code AAAA249 during registration to unlock a special reduced rate of $249 per month for the initial 6 months.

For more information, visit www.autooptix.com.au