RAS CELEBRATES EXCELLENCE
The 2024 Repco Authorised Service Member Achievement Awards were held recently
Wild horses couldn’t drag the smiles off the faces of the winners of the 2024 Repco Authorised Service Member Achievement Awards.
While Aussie rock icon Daryl Braithwaite wowed the crowd at the recent awards ceremony held in Queenstown, New Zealand, the real legends of the night were the five businesses presented with these prestigious awards that recognise the commitment of RAS workshops to excellence in customer service and business operations.
With more than 500 independent mechanical workshops in the Repco Authorised Service network, each dedicated “to delivering exceptional service, technical expertise, and innovation,” Repco Authorised Service said selecting the winners of these awards becomes ever more challenging as the years pass and business standards rise.
Repco Authorised Service National Manager, Peter Rogers, commended all the winners and nominees for their outstanding contributions to the industry.
He noted the challenges faced by businesses today and applauded these workshops for their unwavering commitment to excellence.
“In an age where running a business of any size is a challenge, it is heartening to see the independent workshops in our network doubling down on their commitment to delivering excellence across all aspects of their business,” Peter said.
“The dedication of these award-winning workshops to excellence in customer service, technical expertise, and business innovation sets a high standard for the automotive aftermarket industry as a whole and we offer our congratulations to them all on their achievements.”
Repco Authorised Service is delighted to announce the following award recipients for 2024.
Service Centre of the Year
For the third time, Maryborough Service Centre in Maryborough, Queensland, was awarded the prestigious Service Centre of the Year. This recognition underscores the consistent commitment to excellence and customer satisfaction of owners Daryn, Petrina and Dana Brims.
Sally Saines Customer Service Award
Towers Automotive in Charters Towers, Queensland, achieved a back-to-back win for the Sally Saines Customer Service Award. This recognition reflects the unwavering dedication to providing exceptional customer experiences of owners Kelly and Aaron Stibbs.
Outstanding Business Improvement Award
Total Auto and 4WD in Huonville, Tasmania, received the Outstanding Business Improvement Award. Mark and Ellita Oost’s commitment to continuous improvement and innovation has set a benchmark for excellence in the industry, says RAS.
Outstanding Staff Development Award
Marks Mechanics in Townsville, Queensland, was honoured with the Outstanding Staff Development Award, highlighting owners Tracey Wise and Greg McDonnald’s investment in staff training and development to enhance their service delivery.
The Peter Webb Spirit of RAS Trophy
Jodie Field and Darryl Blacker of Ultimate Automotive in Gympie, Queensland, were recognised with the inaugural Peter Webb Spirit of RAS Trophy. This award acknowledges their exceptional dedication and commitment to the values of the Repco Authorised Service network.
For more information about Repco Authorised Service, visit www.repcoservice.com