Mechanics are reaching new customers and saving time quoting, says AutoGuru

Whether you are a mechanic looking for ways to save time, reach new customers, or just provide a better booking experience for your direct customers, AutoGuru says Reserve with Google is ticking all those boxes.
Reserve with Google has integrated with AutoGuru to make it easier for Aussie drivers to book car servicing and repairs directly from Google Search and Maps.
Customers increasingly expect the convenience of getting quotes and booking online, and mechanics are seeking more efficient ways of operating their business to help combat labour shortages.
AutoGuru says it is a win-win for mechanics and customers with a much faster and easier booking process that can all be done outside of regular business hours.
AutoGuru reports that the pilot of this convenient new online booking option has already helped participating mechanics to book hundreds of thousands in servicing and repair job value directly from Google Search, and saved them precious time by auto quoting online rather than over the phone.
“I activated Reserve with Google through AutoGuru to make it easier for my customers to get a quote and book, without the need to call,” Harbour Car Care Owner, Vin, said.
“I received my first Reserve with Google booking within days. The experience was great for my business, and very transparent for the customer – they knew exactly what they were getting and paying, so there was no need for discussion around pricing.
“I 100 percent recommend this new technology to make quoting and booking easier.”
Reserve with Google Automotive Bookings can also help mechanics to reach new customers.
“I wanted to attract more customers to my independent business, so I joined AutoGuru’s Reserve with Google pilot,” Ibby Automotive and Tyres Business Owner, Ibby, said.
“I received a number of bookings from the booking button on my Google Business Profile in the first week, and all the bookings have been easy to process via the AutoGuru Supplier Portal.
“Based on my early experience, I would recommend Reserve with Google via AutoGuru to other automotive businesses that are looking to attract more customers and grow their business.”
AutoGuru states the mechanics that have had the most success in the Reserve with Google pilot so far are the mechanics that rank well in Google with standout profiles featuring quality images, and a large volume of positive Google Reviews.
It states the pilot has been so successful for some mechanics that they are struggling to keep up with the booking demand.
AutoGuru, as a technology services provider, is looking at solutions to help these businesses to further streamline bookings across their various booking channels.
Mechanics that adopt new technology are best placed to improve operating efficiency, and benefit from the shift in consumer demand, as noted by Mohammad of GV Auto Mechanics and Marshall Batteries.
“Customers want to do everything online these days, so I got Reserve with Google Automotive Bookings via AutoGuru to try something new,” Mohammad said.
“I received bookings soon after the booking button was added to my Google Business Profile, and it’s all been very easy.”

For more information, visit www.autoguru.com.au/google