The merger of these two funds will take effect on 1 November 2024

Spirit Super and CareSuper share a vision to become a mid-sized industry super fund with a distinctive focus on customer experience and retirement confidence.
After signing a joint agreement to merge in June 2023, the funds say they are excited to share an update on their strategic growth ahead of 1 November – when the merger is scheduled to take effect – aimed to bring customers better quality and value.

What’s changing?
From 1 November the funds intend to be called CareSuper, while stating their commitment to customers won’t change and “neither will its award-winning service.”
When you visit the website and app from 1 November, Spirit Super says you will still recognise its distinctive green Australia map icon, but the name will be different.

Why merge
Spirit Super and CareSuper state they are high-performing, profit-to-member industry super funds.
In 2023 they were both named in the top 10 performing funds over 10 years by the peak ratings agency SuperRatings.
This year, they have both been highly successful in the prestigious WeMoney 2024 superannuation awards:
• Spirit Super – Best for Quality; runner-up Superannuation Fund of the Year (Industry).
• CareSuper – Best for Flexibility; Best for Member Benefits.
Together, these funds say they are set to grow sustainably so they can keep bringing customers the outstanding value and service they are used to.

What if you need help with your superannuation?
The two funds plan to keep and expand on Spirit Super’s award-winning customer service model(1) and Australian contact centre, so when customers call, email or chat with online, the CareSuper team will be there with the information and support they need, when they need it.

For more information and updates about the merger, visit www.spiritsuper.com.au/merger-info

1 Spirit Super has been ranked number one for customer service in the finance sector (Customer Service Benchmarking Australia, ten consecutive wins since 2022).
Awards and ratings are only one factor to be taken into account when deciding how to invest your super. Spirit Super has an agreement with SuperRatings Pty Ltd (SuperRatings) ABN: 95 100 192 283 a Corporate Authorised Representative (CAR No.1309956) of Lonsec Research Pty Ltd ABN 11 151 658 561, AFSL No. 421445 (Lonsec Research) for the provision of research, reporting and marketing services, which permits it to use the SuperRatings logos for marketing purposes. Read about the award methodology at www.superratings.com.au. Further, Spirit Super has an agreement with WeMoney Pty Ltd (ABN 88 633 007 860) permitting it to use the WeMoney logos, and for WeMoney to promote Spirit Super’s recognition through the WeMoney Awards. Read about the award methodology at wemoney.com.au. Spirit Super also has an agreement with Customer Service Benchmarking Australia (CSBA) (ABN 82 623 476 007) for quality assurance and staff training within our contact centre. Read about the award methodology at www.csba.com.au